01General
General Inquiries
Emailinfo@westnet.ca
Phone403-774-7470
Contact
Contact WestNet N.A.
Reach the right WestNet N.A. department directly — general inquiries, wireless support, network operations, emergencies, humanitarian services, legal, or our independent Office of the Ombudsman.
WESTNET N.A. // CONTACT DIRECTORY
ALL SYSTEMS OPERATIONAL
Reach the right team.
WestNet N.A. runs fifteen divisions — from wireless and network operations to humanitarian services, media, heavy industries, and logistics. Route yourself to the desk that can actually help.
02Support
Wireless & Cellular
Supportsupport@westnet.ca
New Servicewifi@westnet.ca
Escalationwireless.support@westnet.ca
Phone403-774-7470
03NOC
Network Operations
Emailnoc@westnet.ca
Outages, routing & core infrastructure — monitored 24/7.
04Critical · 24/7
Emergency
Emailemergency@westnet.ca
Hotline403-774-7470
05Medical
WestNet Medical
06Logistics
Fleet & Towing
Vehicle dispatch, recovery & roadside support.
07Humanitarian · NGO
WestNet Humanitarian Services (WHS)
Emailhumanity@westnet.ca
Serviceshumanitarian.services@westnet.ca
Distributiondistribution@westnet.ca
Webwestnet.ngo
08Parent Company
Parent holding company of WestNet N.A.
Corporateinfo@westnet.ca
09Industrial
Fabrication, infrastructure, logistics & industrial projects.
Emailinfo@westnet.ca
10Media
WestNet-HD Action News — newsroom & tips.
Newsroomfeedback@actionnews.ca
11Oversight
Ombudsman
Emailombudsman@westnet.ca
Independent escalation for unresolved complaints — contact the relevant desk first.
12Corporate
WestNet N.A. — HQ & regional offices.
13Logistics
Package Tracking
Portaltrack.westnet.ca
Track WestNet shipments & deliveries in real time.
14Education
WestNet Learning
Storewestnet.ca/learning
Continuing-education modules & professional training.
15Cloud & Web
Cloud & Hosting
Dedicated servers, colocation & managed web hosting.
FACILITIES // OFFICES · LEGAL · LITIGATION
Offices & formal channels.
CACanada Operations
Write to Us — Canada
P.O. BOX 93027, Calgary, AB T2S 3B1, Canada
1400 1 St SE, Calgary, AB T2G 2J3 — admin operations, not for mail/courier.
USUSA Operations
Write to Us — USA
Goleta, CA 93111, USA
Admin operations, not for mail/courier.
LGLegal Counsel
Legal Department
Emaillegal@westnet.ca
Corporate counsel — contracts, copyright, law-enforcement requests & formal legal notices.
LTLitigation & Claims
Office of Litigation & Claims
Intake Portallitigation.westnet.ca
Official intake for claims, service of process & incoming legal documents served on WestNet N.A. and its divisions.
Network Abuse Reporting
Report spam, intrusion, or other abuse originating from WestNet address space using the registered abuse contacts in the network registration record. Tickets are actioned by the NOC.
WHOIS · ARIN Network Registration
- Organization
- WestNet Business
- Net Handle
- WESTNETUSA
- Registered
- 1996-10-30
- Last Updated
- 2022-05-31
- Canada Abuse
- canada-abuse@westnet.ca
- USA Abuse
- us-abuse@westnet.ca
MESSAGE // SEND
Send a message.
Prefer to write? Drop us a note and the right desk will follow up.
Send us a message and we'll get back to you promptly.