WestNet Health Services, a division of WestNet Medical, is dedicated to delivering exceptional healthcare solutions that combine cutting-edge technology with compassionate patient care. Serving communities across Canada and the USA, our mission is to enhance the quality of life through innovative medical services, real-time support, and unparalleled commitment to excellence.
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Our specialized fleet ensures rapid and secure transportation of patients across the Canada-USA border. Equipped with advanced life-support systems and staffed by experienced medical professionals, we facilitate seamless transfers while navigating all regulatory requirements. Real-time tracking via track.westnet.ca keeps families and facilities informed every step of the way.
We coordinate closely with border authorities and healthcare facilities to expedite the transfer process, minimizing delays and ensuring patient comfort and safety throughout the journey.
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Available 24/7, our emergency response teams provide immediate medical assistance. Utilizing real-time communication through our partnership with WestNet Wireless, we deploy units efficiently to reach patients swiftly. Our integration with local emergency services ensures comprehensive care during critical moments.
Our EMS units are strategically stationed to cover a wide geographic area, ensuring rapid response times. We collaborate with local hospitals, fire departments, and law enforcement to provide integrated emergency services.
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Offering state-of-the-art diagnostic services, including medical imaging and specialized screenings. Our facilities utilize the latest technology to provide accurate and timely results, aiding in effective treatment planning. Remote diagnostic consultations are available through our telemedicine platform.
Our team of expert radiologists and lab technicians work diligently to ensure that each patient receives personalized attention and care. We also offer remote diagnostic consultations through our telemedicine platform.
We collaborate with insurance companies, including Alberta Health Services (AHS), UnitedHealthcare, Blue Cross Blue Shield, and Aetna, to offer extensive dental coverage. Our dedicated claims team assists patients with insurance paperwork, ensuring timely reimbursements and minimizing out-of-pocket expenses. We provide direct billing and flexible payment plans to make dental care accessible for all.
Our dental plans offer extensive coverage for preventive care, restorative treatments, and surgical procedures. We work closely with a network of trusted dental professionals to ensure our members receive top-quality oral healthcare.
Through our innovative tracking system, accessible via track.westnet.ca, families and medical facilities can monitor patient transport in real-time. This transparency enhances coordination and provides peace of mind, ensuring everyone stays informed throughout the journey.
Our system integrates GPS technology with our dispatch center, allowing for efficient route planning and timely updates. Notifications are sent at key milestones to keep all stakeholders informed.
In partnership with the WestNet Towing Dispatch Center, we offer rapid deployment of towing and roadside assistance for medical emergencies. Our services ensure that our vehicles and patients reach their destinations without delay, even in unexpected situations.
Our towing services are equipped to handle all types of medical transport vehicles, providing support in case of mechanical failures, accidents, or adverse weather conditions. We prioritize safety and continuity of care in every scenario.
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WestNet Humanitarian Services, a registered non-profit in Alberta (License 357480), is dedicated to empowering communities through innovative and sustainable support programs. As a self-funded organization, we address critical needs in underserved communities, from subsidized internet access to disaster relief efforts. Our commitment is to improve the quality of life for individuals and families across Calgary and beyond.
We focus on uplifting vulnerable segments of society:
In 2020, WestNet Medical became the largest global source of medical masks, playing a vital role in combating the COVID-19 pandemic. Supplying a record number of masks worldwide, we provided critical protection for healthcare workers and vulnerable populations.
What sets WestNet Humanitarian Services apart is our self-funded approach. We believe in financial independence and generate resources through innovative projects and services. This allows us to maintain full control and ensure that all funds benefit the communities we serve directly.
Transparency is at the core of our operations. We ensure that all resources are used efficiently, and our annual reports are available for public review. Our self-funded model ensures accountability and impact.
Email: humanity@westnet.ca
Phone: 403-774-7470
For inquiries or to learn more about our services, contact us at medical-claims@westnet.ca or call 1-800-552-1267.
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Disclaimer: All vehicles utilized by WestNet Health Services are operated by WestNet Heavy Industries, a division of WestNet USA (US DOT 2517352). Our operations extend across international borders, specifically between Canada and the United States, adhering strictly to all relevant health, transportation, and safety regulations in both jurisdictions.
WestNet Health Services is committed to ensuring the highest standards of patient safety and care during all medical and emergency transport services. We maintain full compliance with cross-border health regulations, including those mandated by and U.S. health authorities, to facilitate seamless and secure patient transfers.
While we strive to provide reliable and timely services, WestNet Communications Ltd., WestNet Health Services, and WestNet Heavy Industries shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. All services are provided on an "as-is" basis and are subject to availability, regulatory approvals, and unforeseen circumstances beyond our control.
WestNet Health Services ensures the confidentiality and security of all patient information in compliance with applicable data privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) in the United States and the Personal Information Protection Act (PIPA) in Alberta, Canada. Our real-time patient tracking systems are designed to enhance coordination and provide transparency without compromising patient privacy.
For any inquiries or further information regarding our services, compliance measures, or liability policies, please contact us at humanity@westnet.ca or call us at 403-774-7470.
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